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Here’s a story that can be a lesson for car dealers to take complaints seriously.

Toyota Kirloskar Motors turned a deaf ear to the complainant’s pleas leaving him no other recourse but to approach Consumer Court. As a result, a consumer forum has ordered Toyota Kirloskar Motor and two automobile dealerships to pay a city resident 1.35 lakh for deficiency in services and causing mental agony. Read full report.

Have you been cheated by car dealers? If yes, share your story with us.

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