Transaction failed but money still deducted from my account in Google Tez app

I HAVE LOST 5000 RUPEES 10 DAYS AGO WHILE MAKING A TRANSACTION ON GOOGLE TEZ APP.

This thing happened on 8th October. I made a transaction of 5000 rupees from my TEZ app to my brother. The transaction failed. So I tried for a second time, but the transaction failed again. But this time the money was debited from my bank account.
Now, I have waited for 10 days. I called customer care. Nobody even picks up the phone. The NPCI Customer care in Tamil Nadu hangs up the phone after talking for 5 secs.
IS THIS HOW NPCI, UPI TREATS THEIR CUSTOMERS?? I DONT KNOW WHAT TO SAY ABOUT THIS. THIS IS TOTALLY UNTOLERABLE. I AM REGISTERING THIS COMPLINT HERE BUT GOD IS MY WITNESS, I AM GOING TO REGISTER COMPLAINTS IN ALL THE AVAILABLE PLACES, ANYTHING THERE IS TO DO WITH NPCI AND UPI. I WANT MY MONEY BACK. YOU ALL ARE A BUNCH OF LIARS AND YOU TAKE MONEY AND DONT HELP IN RETURN.
I WANT MY MONEY BACK
I WANT MY MONEY BACK
I WANT MY MONEY BACK
I WANT MY MONEY BACK
I WANT MY MONEY BACK
I WANT MY MONEY BACK

Transaction 1:
Date: 8th October
Time: 23:40
Issuer Bank: UCO Bank
Google Transaction ID: CICAgICo7f30NA
UPI Transaction ID: 728123873291

Transaction 2:
Date: 8th October
Time: 23:41
Issuer Bank: UCO Bank
Google Transaction ID: CICAgICo7cvrUQ
UPI Transaction ID: 728123873751

Default Filed on November 13, 2017 in Others.

Hi, Got back your money?

on December 3, 2017.
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