MakeMyTrip mismanaging a tour and cheating

I had booked a tour package for Hong Kong on 4th May 2015. My tour included a 3 night stay in a 4 star hotel alongwith some activities I had chosen. I had paid the entire amount a month back. My tour was starting from 5th June 2015 to 8th June 2015. Now, just 2 days prior the company changed our Hotel, excluded some of the activities that I already paid for. I had to request them for every small activity, that was supposed to be included by default (since I already paid for the same).

This has caused me so much of mental harassment. Also, I had to spend my valuable time correcting their mistakes. I really wish that they face the consequences for the cheating and mental harassment. The company should not dare to cheat any customer in future. I have all the details of my previous booking as well as the mails I exchanged for the newly revised booking. Please do the needful. Booking ID : NL2081575737 Name: Chetan Rathi Contact: 8879727740 E-mail: [email protected]

Default Filed on June 2, 2015 in Travel and Hotels.
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  • 3 Answer(s)

    I never used their service. Yatra is much better

    Train Answered on June 2, 2015.
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    Dear romeo

    We have reason to believe your concern has been resolved as this concern of your appears to be more than 20 days old.
    If just in case your issue still stands unresolved then please let us know, else we are closing this case from our end.

    Warm regards
    Team-MakeMyTrip Care

    Train Answered on June 30, 2015.
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    Dear cdrathi

    We have reason to believe your concern has been resolved as this concern of your appears to be more than 20 days old.
    If just in case your issue still stands unresolved then please let us know, else we are closing this case from our end.

    Warm regards

    Team-MakeMyTrip Care

    Train Answered on July 2, 2015.
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