Airtel — Not Received Full Talktime as mentioned

My airtel number is 8860169018 and my name is Nupur Tyagi. Airtel has mentioned full talktime in Rs 200 recharge on their website and other payments portal. I had recharged for the same but talktime I received is Rs 170 only. I am trying to contact customer care but IVR is not giving any option to connect with any of their service executive. I want to know why I have received Rs. 170 instead of Rs. 200. If they are committing full talktime why they are not giving.

Default Filed on February 2, 2017 in Telecom Service.
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