Aircel – aircel bill and payment receipt and acknowledgement not receive in my email id

my aircel no 9842256288 monthly e bills not receive my email id in srisenthurvelagencies@gmail.com and my online payment 10/07/2015 Rs 409 has been send in aircel.but not receive paid receipt no and payment acknowledgement in my email id

Default Filed on July 10, 2015 in Mobile.
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    Hi srisenthurvelagencies,
    Thank you for reaching us at Social Care.
    We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
    Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
    We assure you a quick resolution and the best of services at all times.
    Thanks & Regards

    Customer Service Officer | Social CareTeam

    Email us @aircelsocialmedia@aircel.co.in

    Supporter Answered on July 11, 2015.
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    Dear Sri Senthurvel Balu,

    We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end. Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.

    Regards,
    Team Aircel

    Supporter Answered on July 16, 2015.
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